Saturday, May 18, 2024

Which of the following steps should you complete for building Sales-Service alignment, as opposed to Sales-Marketing alignment?

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Which of the following steps should you complete for building Sales-Service alignment, as opposed to Sales-Marketing alignment?

  • Determining how support and service team members should work with sales on potential upsells/upgrades, NPS feedback from clients, etc.
  • Defining lead status properties
  • Developing their buyer personas
  • Defining their lifecycle stages

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