Evaluate this SLA: Each month, Marketing will generate 500 qualified leads, and sales will contact each lead as quickly as possible.

Evaluate this SLA: Each month, Marketing will generate 500 qualified leads, and sales will contact each lead as quickly as possible.

• This SLA’s requirements focus on the wrong activities.
• This SLA’s requirements aren’t specific enough.
• This SLA is missing a requirement.
• No change needed.

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