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HubSpot Revenue Operations Certification

Fill in the blank: The secret to success when deploying friction intentionally is to make sure the amount of friction matches ______.

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April 18, 2022

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Fill in the blank: The secret to success when deploying friction intentionally is to make sure the amount of friction matches ______.

the amount of force
the potential revenue
the level of value
the amount of effort

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True or false? Aligning your sales team’s incentives with your customers’ long-term success will create delight for your customers.

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True or false? Friction can be used to describe challenges that hold back your internal teams as well as challenges that hold back your customers.

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