HomeHubSpot Inbound Marketing Optimization Exam

HubSpot Inbound Marketing Optimization Exam

True or false: When building and optimizing chatbots, you will need to work with both qualitative and quantitative data.

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June 18, 2023

634

True or false: When building and optimizing chatbots, you will need to work with both qualitative and quantitative data.

True
False

HubSpot Inbound Marketing Optimization Exam
Study Guides and All Correct Answers

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Dollar Shave Club’s chatbot answers simple questions and queries that customers may have. Based on the information available in the chat, what are the benefits for the business to use a chatbot like this? Select all that apply.

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Optimum has an SMS chatbot for customers with support questions, giving users quick access to 24/7 support. A customer can simply text their issue, and the bot uses language processing to bring the customer the best solution. Looking at their current chat set-up, how might Optimum optimize this chatbot?

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