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Which of the following delight terms is considered to be reactive to your customers’ needs?

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June 26, 2023

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Which of the following delight terms is considered to be reactive to your customers’ needs?

Customer service
Customer support
Customer success

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Fill in the blank: ____________ is the process of listening to customer feedback about their experience using a product or service, sharing results within the organization, and interpreting feedback to improve customer experience and retention.

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