Evaluate this SLA: Each month, marketing will qualify enough leads for sales to close $50,000 in new business, and sales will contact every marketing qualified lead.

Evaluate this SLA: Each month, marketing will qualify enough leads for sales to close $50,000 in new business, and sales will contact every marketing qualified lead.

• This SLA’s requirements focus on the wrong activities.
• This SLA’s requirements aren’t specific enough.
• This SLA is missing a requirement.
• No change needed.

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