Situation: Bartholomew’s Luxury Furniture produces handcrafted home goods with lifetime warranties. Bartholomew invests heavily in educating and training his team to help them avoid mistakes that could lead to defective products. According to The Cost of Poor Quality, what category does this cost belong to?Internal failureExternal failureAppraisal

April 18, 2022

515

Internal failure
External failure
Appraisal
Prevention

Get HubSpot Revenue Operations Certification
Study Guides and All Correct Answers

Situation: Maria’s Seltzer Broth produces a wide array of ready-made carbonated soups. Be sure to look for the hand-labeled cans at your local grocer! But, labeling cans by hand frequently causes errors, and customers who purchase a can labeled Bubbly Beef sometimes find that the can actually contains Chipper Chicken. The disappointed customers call Maria’s hotline, and the support team has to correct the mistake. According to The Cost of Poor Quality, what category does this cost belong to?

In Monroe’s Motivated Sequence, the purpose of the Satisfaction section of a persuasive speech is to _____.

LEAVE A REPLY Cancel reply

LATEST POSTS

Related Stories

EDITOR PICKS

POPULAR POSTS

POPULAR CATEGORY

ABOUT US

FOLLOW US