Thursday, December 7, 2023

Evaluate this SLA: Marketing will send four marketing emails each month, and sales will follow up with 50% of the recipients.

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Evaluate this SLA: Marketing will send four marketing emails each month, and sales will follow up with 50% of the recipients.

  • This SLA’s requirements focus on the wrong activities.
  • This SLA’s requirements aren’t specific enough.
  • This SLA is missing a requirement.
  • No change needed.

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